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UCITA: A New Way to Promote Social Irresponsibility Computer Professionals for Social ResponsibilityOctober 2, 1999Cem Kaner, J.D., Ph.D.www.badsoftware.com
10/24/99
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Table of ContentsCustomer Support Costs:Blaming the Victim UCITA to the Rescue on Customer Support Costs Lost Sales: Competitive Effects Lost Sales: Competitive Effects |
Author: Cem Kaner
Email: cpsr@cpsr.org Home Page: http://www.cpsr.org |
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Created before October 2004
Created before October 2004