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tsld004.htm
The Economics of UCITA
Mass-market product economics involve risks to sellers of defective products:
- Customer Support Costs
- Legal Costs
- Lost Sales (esp. lost to competitors)
As industries mature and sell their products to a broader and broader market, customer expectations rise and customers get angrier about defects. (Read Moores Crossing the Chasm.)
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Archived CPSR Information
Created before October 2004
Created before October 2004
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