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References

References

  • Kaner & Pels, Bad Software: What To Do When Software Fails, John Wiley & Sons, 1998.

  • www.badsoftware.com (mainly my stuff)

  • www.2bguide.com (primarily a publisher’s-side site, lots of docs from both sides) (but misses some interesting customer-side docs)

  • www.law.upenn.edu/bll/ulc/ulc.htm

  • www.nccusl.org

  • www.infoworld.com (Ed Foster, Gripeline)

  • Stay tuned for www.ucita.com.

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