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CPSR Newsletter Summer 1995

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Confidentiality and Availability of Public Information

by Dave Gowan

CPSR News Volume 13, Number 2: Summer 1995

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Data are easily and cheaply provided to requesters these days. Many agencies use computer bulletin board systems (BBSs), and many more are now developing Internet nodes that can distribute the same information. Some agencies, with entrenched bureaucracies devoted to providing paper documents at cost, and computer bureaucracies that have not yet emerged from the mainframe days of the 1960s, maintain that the data they use are not available in PC formats, or on PC-compatible media. All this is probably untrue. Almost all government data are maintained on computers, even most documents described as "out of print." I was repeatedly told by the librarian of a major state agency that data I needed were unavailable except as a multi-dollar printed document from their bookstore, yet with a few calls I discovered the information on their mainframe database and found a staffer who willingly sent it to me by modem at no cost.

Failures to provide requested data are usually merely policy, and not the result of hardware or software limitations. Agency attorneys should advise management that the agency's best interests are better served by sharing resources than making them difficult to obtain. Presently no Florida agency is reaping the great public relations benefits that could be obtained by an open-information policy.

It is true that providing information on paper and nine-track tape are costly, but many times it seems that these formats are deliberately used by agencies to discourage public information requests. In fact, it is not at all difficult to export data from mainframes these days in ASCII format (which any PC software can use) via BBS, Internet, or even a 3.5 inch diskette in the mail; if we consider the costs involved, no agency should be allowed to distribute information otherwise. The costs to governments of furnishing information on paper are so large, and the costs of providing data electronically so small, that there is no good reason to use paper anymore. In fact, the expense of merely assessing costs for providing data electronically are greater than the data delivery costs. Since the work and expense involved in supplying data electronically are now so little, there's no excuse for refusing to provide data on demand. Though the benefits of doing so may not be appreciated immediately, they do accrue, most notably in the areas of good public relations and, eventually, media coverage.

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