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A Pattern Language for Living Communication (Phase II)

DRAFT, updated: May 18, 2004

An Initiative of Computer Professionals for Social Responsibility

A Pattern Language for Living Communication
(Phase II)

I. Global Views

Humankind inhabits a world in which information and communication play key roles. The first set of patterns addresses these key roles, particularly those related to civic society in holistic overarching ways.

Civic Intelligence
Pattern Language(s)
Global Learning
Historical Memory and Responsibility
Networked Economies
Global Community Inter-Networking
World Summit

II. Big Issues

Behind any work in this arena is a host of "big issues" that must be addressed and acknowledged -- but never ignored. These patterns are less "global" than the ones above.

Networked and nested knowledges
Linguistic Diversity
Life Cycle of Relationships
Varieties of Community
The Engaged Academic Community
Whole Cost
Shared Vision
Big-Picture Health Information
Artful Intelligence (AI)
Internet learning environments
Opportunity Spaces
Participatory Design
Community and Civic Indicators
The Commons
Community of Communities for Social Change
Citizen Diplomacy
Citizen Science
Social Inclusion in Information Society
Public Agenda

III. Policies We Can Live With

Policies help guide how information and communication systems are envisioned, designed, developed, deployed, used, and paid for.

Communication Rights
Defending the Commons
Access to Justice
Government and Community Technology Initiatives
A Universal Declaration on the Right to Communicate
Public Policy Production (Process?)
Public Airwaves
Public domain
Public Ownership
Diversity In Ownership

IV. Media Literacy

How do people "read" the media and the media systems that produce them? Perhaps more importantly, how do people "read between the lines?" How do people "talk back" to media that goes in one direction only.

Adoption and Diffusion of Innovations
Roles In Media
Media Consumption Shift
Journalist Bricoleur
Media Intervention
Open Source Cultural Database

V. Humanizing Information and Communication Systems

This section describes the work that people are doing to make information and communication systems responsive to human needs.

Tele-Community Development
Collaborative Technologies for Civic Accountability
open source software
Participatory design of information infrastructures
Village Accountability
Civic Experimentation (& Community R&D)
Social Engagement of the Aged
Community-based Computer Literacy
Citizenship, communication rights, and libraries.
Public Libraries (Ask Nancy Kranich)
Public Information Infrastructure for Workforce Development
Inter-Organizational Network for Workforce Development
Street-Level Community Strengthening
Users' IT quality certification
Crossing the Divide through Service (Learning)
Access to Relevant Health Information
Public Health Information
Health Information Flows
Contextual Information
Purposeful Health Information

VI. Convivial Technology

Although technology can be inhospitable to humans, it is possible to develop technology that is supportive of human values and aspirations. The patterns in this section all offer insights as to how information and communication can be made more supportive of human needs.

Value Sensitive Design
Deliberation Online
Mutual-Help Medical Websites
Online Tools to Promote Community Action
Online Interaction Spaces
Open Source Search Engines
File Sharing

VII. Accessibility

Accessibility is critical to citizens if they are to play a role in the network society. Accessibility is a multidimensional concept and lack of access at any dimension can prevent access. Lack of accessibility can result from geography, language, literacy, economic or other barriers and the patterns here will address these issues. This pattern grouping may also be the place where patterns dealing with communication during emergencies belong.

Beware the Digital Subdivide: ICTs and Human Security
Crossing the how-to gap
Community Networks for Developing Countries
Unintended Use
Teaching/learning & technology in Appal. OH (merge?)
Human networks (merge)
connectivity for remote areas

VIII. Opposition Media

Sometimes situations become perilous and the role of independent media is threatened and, at the same time, more indispensable. In Serbia during Milosevics reign, Veran Matic, Slobodan Kadic (sp?), and others kept B92 radio (and other media projects) operational in the face of erratic brutality. Even where information and communication is less dangerous, there are important roles for media that challenge the status quo.

Anonymity in Social Movements
Big Tent
Peaceful Mass Demonstrations
Power Research
Sense of Struggle
International Networks of Alternative Media
Arts of Resistance
Alternative Media
Flexible distribution (suggested by Veran Matic)
Civic networking in hostile environment (Veran?)

IX. Working Together

No project or campaign will be successful without cooperation. The patterns here provide insights on how people can work together effectively.

structured local information exchange
Small Successes Early
The Great Good Place
Conversational Support Across Boundaries
collaborators in research
Organizational Characteristics for Addressing Change
Are We Connecting?
From Digital Divide to Doing Democracy
Cart Making
Getting to Yes
Visioning (future workshops)
Neighborhood Assembly
Coordinated Actions

X. On the Front Lines

Maintaining information and communication systems in spite of "normal" impediments such as budget shortfalls, bureaucracy, arguments, and apathy -- must carry on every day. Those patterns show how.

Street-Level Democracy
Online Town Meetings
Community-based Information Technology Workforce Development
After-school programs and the Network Society
Users' IT quality certification
How to survive once the government funds run out
User satisfaction measurements (user empowerment set)
Trade union as user-movement (user empowerment set)
Interdisciplinary usability research (user empowerment set)
Incremental IT deployment (user empowerment set)
IT provider stipulate user commitment (user empowerment set)
IT quality conference
Users' IT prize contest

XI. Become the Media

At a basic level people must engage in the media environment in an authentic way every day. Only then will the media become a living and energetic and useful compliment to the task of liberating humankind and building a future that works for all of us.

Indigenous Media
Ordinary Protagonists and Everyday Life
Local Content
Community Technology and Community Building (wrong form?)
Peace and Quiet (freedom from media)
Control of One's Representation
Building Community One Website at a Time
Catalytic Approach to Digital Development
User-driven software quality labeling
Information Main Street
Community equals sum media
Targeted Entertainment
Bottom-up Communication
Microradio Autonomous Zone Array
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